How to be heard!!?? The fall of the BBC as a great and impartial broadcaster...

I have recently followed the example of Actress/Blogger Vera Graziadel and made an official complaint to the BBC about the fairness in their handling of the horrific crises in Ukraine. My complaint was centred around the bias towards one side in in the conflict. The side that has predominantly western backing.

I wont go into further detail here as this post is designed to be a supporting doc to my work on Twitter but suffice it to say the BBC barely pays complaints lip service at this stage....

Please note that you cannot reply to this email in anyway. Only start another complaints procedure!!??

And WE pay for this!!????

------------------------------------------------------------------------------------------------

Dear Mr Bailey

Reference CAS-2791989-W6YXD6

Thanks for contacting us regarding BBC News.

I understand you feel our news reports of what is happening in Ukraine have been biased against Russia. I also note that you are claiming Daniel Sandford made an abusive comment regarding fellow journalists.

BBC journalists are well aware of our commitment to impartial reporting. They are expected to put their own political views to one side when carrying out their work for the BBC. They seek to provide the information which will enable viewers and listeners to make up their own minds; to show the political reality and provide the forum for debate, giving full opportunity for all viewpoints to be heard. Senior editorial staff, the Executive Committee and the BBC Trust keep a close watch on programmes to ensure that standards of impartiality are maintained.

It is not always possible or practical to reflect all the different opinions on a subject within individual programmes. Editors are charged to ensure that over a reasonable period they reflect the range of significant views, opinions and trends in their subject area. The BBC does not seek to denigrate any view, nor to promote any view. It seeks rather to identify all significant views, and to test them rigorously and fairly on behalf of the audience. Among other evidence, audience research indicates widespread confidence in the impartiality of the BBC's reporting.

In relation to comments you claim were made by Daniel Sandford, without evidence or links we cannot investigate this.

Thank you again for contacting us, we value your feedback about our news output.

All complaints are sent to senior management every morning and I’ve included your points in this overnight report.

These reports are among the most widely read sources of feedback in the BBC and ensures that your complaint has been seen by the right people quickly. This helps inform their decisions about current and future programmes.

Kind Regards

Neil Salt

BBC Complaints

www.bbc.co.uk/complaints

NB This is sent from an outgoing account only which is not monitored. You cannot reply to this email address but if necessary please contact us via our webform quoting any case number we provided.